eLearning

eLearning - The ITSM Series Advantage

The ITSM Series is the award winning eLearning courseware from the ITIL and IT Service Management domain. In addition to the fully accredited ITIL Foundation course, we offer modules for all levels of awareness, interest and need.



Course NameDuration Introduction to ITIL and ITSM2 hr ITIL FOUNDATION Course with EXIN Exam Preparation16 hr Exam Preparation Module - ITIL Foundation EXIN2 hr ITIL Service Support (ITIL for the Service Desk)5 hr CobiT Awareness2 hr CobiT Foundation8 hr MOF Orientation2.5 hr

Benefits of ITSM Series eLearning:

  • On Demand Training - Any time, anywhere
  • Cost Effective - Up to 70% less than classroom training
  • Interactive - Full learner involvement
  • Scenario Based - Comprehensive case study runs throughout each course
  • Personal Assessment - Monitor your progress with pre and post assessments
  • e-Learning Community - Shared experiences and assignments with other learners. Email instructor support
  • Extended Access - Course available over several weeks allows for personal pacing and review


The Look and Feel of ITSM Series On-line Content: The instructional designers of the ITSM eLearning Series designed the courseware with a learner centric perspective. Various learning styles, such as visual, textual, and auditory are supported. The highly interactive material is embedded in an intuitive player that allows the learner to learn at her/his own pace and add personalized notes to each slide. Each module includes beginning, ending and in-line learner assessments.

The ITSM Series ITIL Foundation Course is accredited through EXIN and ISEB.

Please contact us to learn more.