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Public Training

Public courses include the following and are held at AMERICAN SYSTEMS facilities or at ITSM Academy's Ft. Lauderdale location.

Public class schedule includes:

  • EXIN Accredited ITIL Foundation
  • EXIN Accredited ITIL Practitioner
  • EXIN Accredited ITIL Service Manager
  • ISO/IEC 20000 Service Quality Management Foundation
  • Visible Ops: The Class
  • ITIL®/ITSM Workshops
  • Apollo 13 - AN ITSM CASE EXPERIENCE™ (Simulation) 

    Corporate onsite training also available.

    ITSM Academy is recognized by PMI® as a Global R.E.P. You will earn contact  hours or PDUs upon completion of many of these course. Learn more.

     

     

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